How it works

How a MOVEXER move works

Four steps. Every one of them in writing.

  1. 1

    Request your estimate

    About two minutes: addresses, dates, what’s moving, photos if you have them. Your portal login tracks everything.

  2. 2

    Photo review or in-home visit

    Reviewed the same business day. Larger homes get a free visit — binding estimates require a visual inspection.

  3. 3

    Written proposal

    Services, crew, rates, valuation options and the Not to Exceed price. Accept online when you’re ready.

  4. 4

    Confirmed crew, then moving day

    Crew and truck reserved. Agreement and consumer booklet before the move. Additions go on a Change Order first.

What “in writing” means

  • Estimated Cost of ServicesThe written estimate, based on a visual inspection.
  • Agreement for Moving ServicesThe contract: rates, valuation and the Not to Exceed price.
  • Change Order for ServicesAny addition, priced and approved before the work.
  • Important Information bookletYour rights, free. You initial receipt on the Agreement.
Read the consumer booklet

What we need from you

  • Show or photograph everything that’s moving — garage and closets too.
  • Tell us about stairs, elevators, parking and building rules.
  • Disconnect appliances; empty and defrost fridges.
  • Keep valuables and documents with you.
  • Read every document before you sign.

FAQ

Common questions

Is the online request a quote?

No. It tells us what you’re moving so we can review it. In California, verbal and online quotes are not estimates and are not binding — your written proposal is.

When do I get the Agreement for Moving Services?

At least three days before moving day, unless you book with less notice or waive that timing. The Not to Exceed price is filled in and signed before the move begins.

Can the price go up on moving day?

Only if you add items or services, on a Change Order you approve before the work. Otherwise the Not to Exceed price is the ceiling.

How do I pay?

Payment methods and timing are stated on your Agreement, so nothing is a surprise at delivery.

Ready when you are.

Tell us what’s moving. Your price comes in writing.